Every ride answered.Every trip dispatched.
Calltropic Dispatch answers the passenger, captures the complete journey, and sends the right driver and vehicle through the system you already run — 24/7.
The complete product foundation
The AI product arrives with the communications and integration it needs.
Calltropic designs the surrounding infrastructure as part of the solution, so this workflow works inside your real operation.
Telephony
Virtual numbers, SIP trunks, VoIP routing and human transfer are configured for the workflow.
AI behavior
Conversation logic follows your language, business rules, operating hours and escalation paths.
System action
Context is read before the call and every outcome is written back to the right system.
Capabilities
Every call, from pickup to dispatch
Picks up during peaks, nights and weekends — without a hold queue.
Pickup, destination, time, passengers, luggage and special requirements.
Creates the job and matches it to the right available resource.
Updates, cancellations and complex requests stay controlled, with human handoff when needed.
Signal story
One call becomes an assigned trip in your dispatch system.
I have your pickup in Lozenets to Airport Terminal 2 now — three passengers and two suitcases. I’m dispatching a sedan.
Yes, that’s right. We’ll wait outside the entrance.
Alex P. · Sedan 2418 · ETA 4 min
Dispatch control
Your rules. Followed on every trip.
Define where you serve, which vehicles fit each request, and when a dispatcher should step in.
Accept, decline or price requests according to the areas and rules you define.
Match passengers, luggage and accessibility needs to the right vehicle class.
Use current driver and vehicle status from the dispatch system.
Send unusual, sensitive or unresolved requests to a dispatcher with full context.
Operational knowledge
Teach Dispatch how your fleet works.
Add the rules your dispatchers already use, so every conversation follows the operation behind it.
How it works
From ring to rolling
Dispatch answers and identifies the requested journey.
Every address, time and requirement is confirmed.
The job, driver, vehicle and ETA sync back live.
Use cases
Where Dispatch goes to work
Integrations
Connects to the system already running your fleet
Dispatch communicates both ways with any dispatch, booking, fleet, CRM or custom system — so a phone conversation becomes a live operational action without a platform migration.
- Dispatch systems
- Booking & fleet tools
- APIs, webhooks & custom systems
Build this workflow around your operation.
Show us the calls, rules and systems involved. We’ll map the right product, telephony and integration setup.